Captio’s process of automatic extraction of information largely depends on the quality of the image uploaded to the system. In general, you need to make sure that you only upload images in which you can read the three figures that are essential for Captio: date, amount and supplier.
Whenever you photograph a receipt, ensure that you do the following.
- When capturing, make sure the full receipt can be seen while using a darker coloured background as a contrast.
- Enable the auto-flash option on your device for captures when there is insufficient ambient light.
- If necessary, clean the lens of your device.
- In order to clearly see all the information, do not put your fingers in the frame or fold the receipt.